Web Self-Service
What Sets Us Apart
Knowledge Automation System (KAS) amps up your service delivery. Build intelligent, interactive service apps right onto your website. Help visitors:
- Find a product
- Place an order
- Troubleshoot
Vanguard interacts with web users through a conversational, but strategically ordered, Q&A session. Interaction is designed to answer questions, process requests, or solve needs as quickly as possible — akin to a call-center support specialist, with a few differences of course:
- No need to hire and train
- No downtime (weekends, holidays, offices closed)
- No customer waiting queue
- Virtually limitless capacity
In short, improve service quality at a lower cost.
Enterprise System
Unlike many alternatives, Knowledge Automation System is an enterprise-class solution for mission-critical applications. KAS supports multi-server environments with load-balancing for high capacity and failover for high availability. Vanguard’s collaborative environment opens the development process to contributors from across the organization. Vanguard manages the complexities of version control, access rights, and other details.
%
Increase in inventory utilization
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Improvement in forecast accuracy
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Reduction in inventory spending
Automate your supply chain planning
With Vanguard Predictive Planning™, the supply chain planning process can be automated through artificial intelligence, prescriptive analytics, a robust rules engine, and extensive workflow.
Planners can make potential overrides and provide oversight for exceptions. Through a unified IBP platform, organizations can understand the end-to-end implications of any sales forecast or demand change in real-time.
Client Results
“Billions [of dollars] in operating margin and trillions in market capitalization separate supply chain winners from losers,” according to AMR Research. With Vanguard Predictive Planning™, best-in-class planners see:
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Reduction in inventory
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Increase in perfect-order fulfillment (complete, accurate, and on time)
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Shorter cash-to-cash cycle times
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Fewer stock-outs than competitors
What our clients have to say
























































































































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