Training & Support
Expert Supply Chain
Enable your planning team to achieve their goals with
in-person Vanguard training, supply chain courses, and
Instructor-led, live training is included with every
engagement, along with self-pace learning and
Live Training and Self-Paced Learning
Onboarding with Vanguard Software includes four days of instructor-led, live training as well as a comprehensive program of self-paced supply chain courses. Training is customized to your needs, here is a selection of live courses frequently presented.
Vanguard Predictive Planning™ Overview
Topics include: how to navigate in software, collaboration tools, and using workflows to automate processes.
Topics include: Vanguard forecast methods, how to make adjustments, reporting, new product forecasting, and exception management.
Topics include: managing inventory strategies, sourcing and procurement, reporting, and managing inventory expirations.
Customer Success and Support
Every customer partners with a Vanguard account manager, dedicated to your ongoing success. Account management works very closely with professional services, training, and support teams, giving you four teams aligned around your business goals.
For customers needing assistance, please login to our Support Portal or contact us directly.