Fine-china and dishware maker says investment in Vanguard Software will have wide-ranging returns, from improved service levels to lower costs
Lenox was established in 1889 and is today the only U.S.-based manufacturer of bone china. The company sells dinnerware, giftware, and a host of co-branded home-decor products, both online and through brick-and-mortar retail chains.
David Desiderio, Lenox Vice President, Finance for Marketing & Planning, said the company selected Vanguard “based on its ability to meet core functionality requirements, and to integrate with existing data systems. Ease-of-use and system flexibility were also major considerations,” he said. Specifically, they will use Vanguard to automate forecasting while utilizing the platforms pre-built advanced analytics to improve forecast accuracy. Once implemented, the dinnerware maker expects to leverage out-of-the-box analytic functionality to drive future inventory investments.
Additionally, the company will use Vanguard to optimize inventory levels, including at branded retail locations. Many of the company’s products are highly seasonal, or have short-life cycles. Therefore, they plan to make full use of Vanguard’s array of forecast methods, including time-series, spread-curve, supersession, and comparables forecasting.
Desiderio said he fully expects Vanguard to reduce company-wide inventory levels by 3% to 5%, improve customer service levels, increase inventory effectiveness, and increase forecast accuracy and accountability.
Moreover, “the new system will foster the development of standard practices, tools, and language across all business channels,” he said.
About Lenox Corporation
Lenox Corporation is a market leader in quality tabletop, giftware and collectibles. The company markets its products under the Lenox, Dansk, and Gorham brands. A shared commitment to quality and design puts Lenox brands among the best-known and respected in the industry. Collectively, Lenox spans 340 years of tabletop and giftware expertise.
About Vanguard Software
Vanguard Software introduced its first product for decision support analysis in 1995. Today, companies across every major industry and more than 60 countries rely on the Vanguard Predictive Planning platform. Vanguard Software is based in Cary, North Carolina.