Legal
The legal industry serves to protect the business and
personal interests of its clients. Unfortunately most
legal issues are complex, time consuming, and sources of
significant cost, distraction, and uncertainty. From
decisions to uncertainties to financials, legal teams
must navigate through the complexities of legal cases and
provide structure to the decision-making process. They
must be able to fully understand the range of possible
outcomes and choose the best course of action in
response. And, they must be able to clearly communicate
and support their recommendations to colleagues and
clients alike.
Solutions
The Vanguard System™ is a comprehensive business
solution for improving the quality, reliability, and
speed of management decisions. It does this by helping
you Collaborate with colleagues
on important plans, Analyze alternatives
using state-of-the-art modeling and simulation
techniques, Automate routine
decisions using expert system technology, and Improve
overall decision-making effectiveness by
adding structure to a normally chaotic process.
Here are just a few ways Vanguard supports the legal
industry:
- Litigation strategy: Choose the
best course of action while reducing transaction
costs and maximizing opportunities for early
settlements.
- Negotiation analysis: Know
whether or not a deal is a good deal.
See which factors have the greatest impacts on a
negotiation and use them to your advantage.
- Mediation support: Resolve
business disputes more quickly. Better convey the
complexities of a case to all parties through
structured models and risk analysis.
- Liability exposure: Capture
risks and uncertainties to fully quantify your
exposure. Prepare mitigation strategies and
contingency plans early on.
- Collaborative analysis: For
complex cases, Vanguard lets colleagues and
clients simultaneously contribute to a decision
analysis model in their areas of expertise. For
example, one colleague can estimate the
likelihood of liability while another estimates
the damages.
- Claims filing: Expertly guide
lawyers and paralegals through complex claims
filing processes using automated
question-and-answer sessions.
|
Case Study
CRMC relies on Vanguard to help lawyers file
more than 500,000 asbestos-related personal
injury claims and pay claimants over $2.5
billion.
Case Study
Challenge
Claims Resolution Management Corporation
(CRMC) provides at-cost claims processing
services to asbestos personal injury trusts,
processing almost 1 million claims over the last
18 years. With rapidly increasing claim volumes
and very complex award requirements, CRMC needed
to quickly improve the filing process for claims
representatives, lawyers, and paralegals.
Solution
The Vanguard Professional Services Group
worked closely with CRMC to understand their
existing paper-based filing process and their
goals for improvement. The resulting solution was
a suite of expert systems that would reduce the
complex filing process to a simple Web-based
question-and-answer session. By capturing the
business rules linking medical history
information with award requirements, claims could
now be processed and filed more easily, quickly,
and consistently.
The e-Claims system is a mission-critical
application for CRMC. To date, it has helped CRMC
to:
- Convert over 80% of claims from paper to
electronic filings;
- File more than 500,000 claims; and
- Pay claimants over $2.5 billion.
"The Vanguard Professional Services
Group proved their dedication and excellence in
developing professional, easy to use
applications. The applications were implemented
quickly and have been fully functional and
operational ever since. They have been extremely
responsive and have worked as a true partner with
the CRMC to meets its designated implementation
schedules."
- Melissa Metzfield, Manager, Customer
Operations, CRMC
| |
|
|
