Support

Whether it's answering simple questions or providing specialized guidance, our experienced consultants will take care to meet your needs. It is our passion to provide you with the business and technical support you need to use your Vanguard solution to its fullest potential.

Our comprehensive Software Support includes:

• Priority support by consultants who will help you with:

• Installation problems;
• Compatibility issues;
• Software capability; and
• Basic software operation.

• Unlimited number of calls and emails per 12-month period.
• Response and/or solution that same day, within 24 hours, or by the next business day depending upon the complexity of the problem.
• Free updates for the software you purchase. As operating systems and other applications change, we adapt our software to meet any compatibility issues that arise. Also, from time-to-time, we add minor features which we want to make available to you.
• Free upgrades for the software you purchase (only with Subscription software licenses). Get the latest software version as soon as it is released!

Consulting and Training Services are also available to satisfy more specialized support needs.