Knowledge Automation System™ Usage Statistics

Improve Applications with Usage Statistics

Usage statistics in Knowledge Automation System increase the efficiency of your project by helping you to eliminate unused questions and options and by letting you know what topics are receiving the greatest attention. Here are just a few of the usage statistics you can use:

• Comprehensive Usage - Comprehensive usage statistics provide both a summary of usage statistics and usage analysis information. Summary statistics include the number of times and the average length of time a specific question was shown. Usage analysis includes the number of user sessions by day, day of the week, time of day, and session duration statistics.
• Top Referrers - Top referrers statistics include information about the Web addresses that link to your project, including the number of user sessions that are the result of a referral, and the average time spent in your application by each user.
• Top Users - Top users statistics include information about usage according to the IP address of each user, including which users have initiated the most sessions with your application, and the average time spent in your application by each user.