Forecasting & Planning Solutions
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Applying science to business management |
Knowledge Automation Overview
Who Uses It?
Vanguard's software is used by over 2,000 companies in
more than 60 countries and in every major industry.
Vanguard is so widely used because it provides a core
technology that almost any company can leverage. Here are
some of the ways Vanguard is being applied.
| Application |
Description |
| Government Benefits |
The UK government helps citizens find the
benefits they are entitled to receive through a
collection of decision tree applications
available on the Directgov Web site. This system
leverages Vanguard's infrastructure for
high-capacity, high-availability decision
support. |
| Claims Processing |
A claims processing company uses Vanguard to
process personal injury claims resulting from
asbestos exposure. Over $2.5 billion in claims
have been processed through this system. |
| Retirement Planning |
A financial services company uses Vanguard to
help clients plan for retirement. This system
takes advantage of Vanguard's Monte Carlo
simulation capabilities to analyze future
portfolio performance. |
| Product Selection |
An exercise video producer uses a Web-based
self-service application to help customers find
the exercise program that best fits their needs. |
| Equipment Troubleshooting |
A national telephone company's call center
uses Vanguard to guide support staff through
diagnosing telephone connection problems. This
system will automatically initiate line card
tests when needed and use the results in its
analysis. |
| Debt Collections |
A mortgage processing company has captured
the process used by its best collection agent to
help guide more junior agents. |
| Network Security |
A computer equipment manufacturer uses
Vanguard to leverage the knowledge of its
security experts in setting up new computer
networks. |
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