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Lenox Corporation: New S&OP Platform to Drop Inventory Levels by 3% to 5%

Fine-china and dishware maker says investment in Vanguard Software will have wide-ranging returns, from improved service levels to lower costs.

Cary, N.C. – Dinnerware maker Lenox Corporation has set the table for business optimization with Vanguard Software. The company picked Vanguard’s cloud platform to automate and improve forecasting and planning while optimizing inventory management and other global business processes.

Lenox was established in 1889 and is today the only U.S.-based manufacturer of bone china. The company sells dinnerware, giftware, and a host of co-branded home-decor products, both online and through brick-and-mortar retail chains.

David Desiderio, Lenox Vice President, Finance for Marketing & Planning, said the company selected Vanguard based on its ability to meet core functionality requirements, and to integrate with existing data systems. Ease-of-use and system flexibility were also major considerations, he said.

Specifically, Lenox will use Vanguard to automate forecasting while utilizing the platforms pre-built advanced analytics to improve forecast accuracy. Once implemented, Lenox expects to leverage out-of-the-box analytic functionality to drive future inventory investments.

Additionally, the company will use Vanguard to optimize inventory levels, including at branded retail locations. Many of the company’s products are highly seasonal, or have short-life cycles. Therefore, Lenox plans to make full use of Vanguard’s array of forecast methods, including time-series, spread-curve, supersession, and comparables forecasting.

Desiderio said he fully expects Vanguard to reduce company-wide inventory levels by 3% to 5%, improve customer service levels, increase inventory effectiveness, and increase forecast accuracy and accountability.

Moreover, “the new system will foster the development of standard practices, tools, and language across all business channels,” he said.

About Lenox Corporation

Lenox Corporation is a market leader in quality tabletop, giftware and collectibles. The company markets its products under the Lenox, Dansk, and Gorham brands. A shared commitment to quality and design puts Lenox brands among the best-known and respected in the industry. Collectively, Lenox spans 340 years of tabletop and giftware expertise.

About Vanguard Software

Vanguard Software introduced its first product for decision support analysis in 1995. Today, thousands of companies across every major industry and more than 60 countries rely on Vanguard Integrated Business Planning (IBP), forecasting, and advanced analytic solutions.

Vanguard Software Applications

Our collaborative, web-based forecasting applications unite roles, teams and departments in achieving the most accurate forecasts in the world – bar none.