Knowledge Automation System™
Expert Systems

Web-based expert systems guide users through complex decision-making processes using interactive, intelligent question-and-answer sessions. These core software applications improve the operational efficiency of your key business processes.

Vanguard Knowledge Automation System™ helps you capture business rules and build applications well beyond the scope of traditional expert systems for:

  • Troubleshooting — online help-desk
  • Website product search
  • Call-scripting — customer service center
  • Regulatory adherence

Vanguard’s efficient interface speeds you through the development of automated help desks, diagnostic tools, claims processing applications, and more. Our system technology lets you remove or modify services on the fly.