Retail companies today face increasing challenges
to maximizing both profitability and customer service. Product mixes
are more diverse and must be managed with sophisticated forecasting
processes and inventory policies. Distribution networks are more
complex, requiring real-time collaboration between corporate
entities, individual stores, suppliers, warehouses, etc. Customers
are more demanding and in highly competitive markets, outstanding
customer service is essential.
Beyond B.I.
Retail companies must know more than just the current
state of their operations. You must know where you are headed
and plan accordingly. Managing your business with a data-driven
Business Intelligence (B.I.) solution alone is like driving your car
using only the rear-view mirror. You can only see what has already
happened, not what is coming ahead. The Vanguard System™ gives
you the forward vision you need to make proactive, strategic
decisions by unifying your management estimates, expectations,
and data.
Solutions
The Vanguard System is a comprehensive business solution for
improving the quality, reliability, and speed of management
decisions. It does this by helping you Collaborate
with colleagues on important plans, Analyze
alternatives using state-of-the-art modeling and
simulation techniques, Automate routine
decisions using expert system technology, and Improve
overall management effectiveness by adding structure to
a normally chaotic process.
Business improvement is all about working smarter. Vanguard brings
together the people, analytics, and systems required to help your
business operate intelligently.
Here are just a few of the ways Vanguard supports the retail
industry:
- Comprehensive forecasting: Predict demand at
the product, store, or corporate levels, even when historical
data is scarce.
- Promotions analysis: Evaluate the
cost-effectiveness of marketing campaigns and product
promotions.
- Supply chain planning: Optimize your supply
chain network, inventory levels, distribution plans, and
more.
- Resource optimization: Determine how to most
efficiently allocate resources such as people, equipment, and
cash.
- Risk analysis: Fully understand risks before
engaging in new projects such as store openings or new product
introductions.
- Operational efficiency: Conduct process
improvement/Six Sigma projects to reduce costs, cycle times, and
waste.
- Knowledge automation: Expertly guide employees
and customers through complex processes, such selecting the best
product, using intuitive question-and-answer sessions. Reduce
administration costs while improving service.
- Surveys and research: Know your market and
understand your customers using online surveys.
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