Vanguard Privacy Policy

Introduction

Vanguard Software Corporation (Vanguard) respects each individual's right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement.

Part I. Information Collection

Vanguard collects information through our Web site at several points. This information includes details about primary visitors such as: name, address, phone number, and email address.

We may also collect names and email addresses which our users divulge about other people. Vanguard does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.

We collect this information through online registration forms when you request support, download trial software, purchase software, or sign up for a service. The information is collected voluntarily. To purchase software or sign up for a service, name, address, phone number and email address is mandatory. Other information we request is optional.

We employ cookies. A cookie is a small text file that our Web server places on a user's computer hard drive to be a unique identifier. Cookies enable Vanguard to track usage patterns and deliver customized content to users. Our cookies have an expiration date and do not collect personally identifiable information.

Part II. Information Usage

The information collected by Vanguard will be used to improve content on our Web site and to provide pre-sales assistance to users who choose to provide personal information. Users who provide information may receive email announcements.

Registered users may receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications.

The information we collect may be used to create customer profiles based on browsing or purchasing history. We do not supplement information collected at our Web site with data from other sources.

We may share data with the following third parties: resale partners, shipping companies, and credit card companies. These third parties will use the information to support your purchase of our products.

We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.

Our Web site offers a Wiki for exchanging models built with our software. Please be advised that information posted in this venue becomes public knowledge.

If our policy on information collection or uses changes, we will advise you by changing this document.

Part III. Problem Resolution

If problems arise, users may contact Vanguard by email at support@vanguardsw.com. We are committed to resolving disputes in a timely manner.

Part IV. Data Storage and Security

Vanguard protects user information by using SSL encryption during the transmission of secure information and by encrypting data storage files.

The content of your questionnaires and the data you collect in conducting your surveys will be treated as your proprietary information. Vanguard will not use this information for any purpose other than determining your account charges by counting the number of respondents. Vanguard will protect your information in a manner consistent with the way it protects its own proprietary information.