Vanguard Software Corporation (Vanguard) respects each
individual's right to personal privacy. We will collect and use
information through our Web site only in the ways disclosed in
Part I. Information Collection
Vanguard collects information through our Web site at several
points. This information includes details about primary visitors
such as: name, address, phone number, and email address.
We may also collect names and email addresses which our users
divulge about other people. Vanguard does not actively market to
children, and we never knowingly ask a child under 13 to divulge
We collect this information through online registration forms
when you request support, download trial software, purchase
software, or sign up for a service. The information is collected
voluntarily. To purchase software or sign up for a service, name,
address, phone number and email address is mandatory. Other
information we request is optional.
We employ cookies. A cookie is a small text file that our Web
server places on a user's computer hard drive to be a unique
identifier. Cookies enable Vanguard to track usage patterns and
deliver customized content to users. Our cookies have an
expiration date and do not collect personally identifiable
Part II. Information Usage
The information collected by Vanguard will be used to improve
content on our Web site and to provide pre-sales assistance to
users who choose to provide personal information. Users who
provide information may receive email announcements.
Registered users may receive additional announcements from us
about products, services, special deals, and a newsletter. Out of
respect for the privacy of our users, we present the option to
not receive these types of communications.
The information we collect may be used to create customer
profiles based on browsing or purchasing history. We do not
supplement information collected at our Web site with data from
We may share data with the following third parties: resale
partners, shipping companies, and credit card companies. These
third parties will use the information to support your purchase
of our products.
We offer links to other Web sites. Please note: When you click
on links to other Web sites, we encourage you to read their
privacy policies. Their standards may differ from ours.
Our Web site offers a Wiki for exchanging models built with
our software. Please be advised that information posted in this
venue becomes public knowledge.
If our policy on information collection or uses changes, we
will advise you by changing this document.
Part III. Problem Resolution
If problems arise, users may contact Vanguard by email at
email@example.com. We are committed to resolving disputes in
a timely manner.
Part IV. Data Storage and Security
Vanguard protects user information by using SSL encryption
during the transmission of secure information and by encrypting
data storage files.
The content of your questionnaires and the data you collect in
conducting your surveys will be treated as your proprietary
information. Vanguard will not use this information for any
purpose other than determining your account charges by counting
the number of respondents. Vanguard will protect your information
in a manner consistent with the way it protects its own