Travelers Insurance Selects Vanguard
Vista™ as its Enterprise Survey Tool
Travelers Makes Vanguard Vista™ its Survey
Tool of Choice Across the Organization
Cary, NC – August 13, 2007 – Vanguard
Software, a provider of Enterprise Decision Support
Software, is pleased to announce that Travelers Insurance
has selected Vanguard Vista™ as its Enterprise
Survey Tool for deploying Web-based surveys and forms
across their organization. As a modern enterprise,
Travelers understands that Web-based data collection from
customers, employees, and partners is critical to their
success. Vista enables any Travelers department to
quickly build professional-looking Web-based surveys and
forms, launch through direct email or Web site links, and
analyze results through a single, seamless Web-based
tool. Travelers has deployed Vista across their
enterprise in over 24 departments for a variety of uses
including: training evaluation surveys, partner
satisfaction/feedback, project feedback, support
feedback, meeting feedback, employee self-assessments,
employee/business unit surveys, vendor feedback,
conference registration, and employee performance
reviews.
Travelers began their relationship with Vista in 2005
with a single account for a few initial corporate
surveys. Once others in the organization saw how easy it
was to create Web-based surveys and forms with Vista,
Travelers use of Vista propagated to other departments
and functions. "Travelers Insurance has fully
grasped the usefulness of Vanguard Vista across their
enterprise," says Nathan Shackles, Product Manager
for Vanguard Vista. "In their deployment of Vista
across multiple departments they have found some very
innovative applications for Vista that go way beyond
simple satisfaction surveys."
Often, customers use Vista for a single survey or just
one kind of survey, and they fail to grasp all the
possible applications that Vista can fulfill throughout
their department or organization. At Vanguard Software,we
try to encourage our customers to get the most out of
their Vista accounts so that they can realize all the
potential Vista offers such as improving communication
and data collection processes. Customers like Travelers
Insurance affirm that Vista is applicable across the
enterprise in any department and function.
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About Vanguard Software
Vanguard Software is a privately held corporation founded in
1995 to develop business Decision Support software. Customers in
over 60 countries and in every major industry use Vanguard’s
software for forecasting, resource optimization, Web-based expert
systems, and financial modeling. For more information about
Vanguard, visit http://www.vanguardsw.com/.
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